Privacy and Security

Your privacy is important, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our web site, SelectWaterBeds.com, why we collect it, and how it is used.

We may collect your name, address and phone number

When you use our website, we may request your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other "real world" contact information.

We use this information to complete, support and analyze your purchases from SelectWaterBeds.com and use of the SelectWaterBeds.com site, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the SelectWaterBeds.com web site.

We may collect your email address

We may request your email address, or other information needed to contact you online. We use it to complete, support and analyze your purchases from SelectWaterBeds.com and use of the SelectWaterBeds.com web site, and to comply with any requirements of law. We use it to respond to any questions you might have and to provide you with information about specials occurring on the SelectWaterBeds.com web site if you have chosen this service on the Account Login page.

We may collect purchase information

We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and analyze and support your use of the SelectWaterBeds.com web site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the SelectWaterBeds.com web site.

Certain exception disclosures

We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or SelectWaterBeds.com has good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on SelectWaterBeds.com or (2) to protect and defend the property or rights of SelectWaterBeds.com, the users of its website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection.

What are cookies? Why do we use them?

Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. SelectWaterBeds.com uses cookies to keep track of what you have in your shopping cart and to remember you when you return to our store. They cannot harm your computer and they do not contain any personal or private information. You must accept cookies to shop at SelectWaterBeds.com.

How do we protect information we collect?

We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. SelectWaterBeds.com's servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and AOL's browser, so that only SelectWaterBeds.com can read a customer's personal information.

How long do we keep user information?

We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely. Personal information is not kept; unless it is pertinent in customer service, order status, or warranty obligations. Credit Card information is deleted automatically by the system as soon as the order is processed, for your safety.

Legal disclaimer

This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Privacy and Security Policy is governed by U.S. law, excluding conflicts of law principles.

If you have a privacy question

If you have a privacy question about the SelectWaterBeds.com web site, please call our customer service center. 1-877-362-6123